Skills & Competencies for Employee Relations Manager
Employee Relations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Employee Relations Manager
Designs, plans, and implements a company's employee relations programs, policies, and procedures.
JOB RESPONSIBILITIES for Employee Relations Manager
Maintains good communication and positive relationships with employees to promote employee satisfaction. Guides department managers and employees throughout the performance management and goal setting process. Identifies and analyzes issues with employee relations infractions. Provides recommendations for resolutions.
Employee Relations Manager SALARY RANGE
BASE 50%
$125,660
TOTAL 50%
$134,919
Job Level
M02
Job Code
HR09200034
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Employee Relations Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Employee Relations Manager
1
Job Family Competencies –
Internal Communications
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains how effective internal communications can improve employee retention.
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Level 2 Behaviors
(Light Experience)
Tracks the performance metrics to support the effectiveness of both internal and external communications.
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Level 3 Behaviors
(Moderate Experience)
Works on opportunities to promote and positively represent our organization through internal communication.
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Level 4 Behaviors
(Extensive Experience)
Schedules collaborative meetings with internal teams to forecast campaign performances.
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Level 5 Behaviors
(Mastery)
Strategizes internal communication plans designed to connect key stakeholders with your organization.
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2
Job Family Competencies –
Data Analytics
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the tools and techniques in business data analytics.
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Level 2 Behaviors
(Light Experience)
Supports the existing business technology systems to develop a mature data analytics capability.
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Level 3 Behaviors
(Moderate Experience)
Works with data analytics team to ensure data integrity and accuracy on the service.
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Level 4 Behaviors
(Extensive Experience)
Shares to the team the latest technological advances to accelerate data analytics.
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Level 5 Behaviors
(Mastery)
Shares emerging advancements and technologies in data analytics to our organization.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Employee Relations Manager
1
Core Competencies –
Conflict Resolution
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Lists typical scenarios that lead to conflict.
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Level 2 Behaviors
(Light Experience)
Uses the steps of specific techniques for conflict resolution.
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Level 3 Behaviors
(Moderate Experience)
Mediates and resolves conflicts among individuals, groups, and departments.
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Level 4 Behaviors
(Extensive Experience)
Supervises team leaders to act with integrity as they handle uncomfortable situations.
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Level 5 Behaviors
(Mastery)
Transforms stressful disagreements and hostile situations into win-win resolutions.
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2
Core Competencies –
Judgment and Decision Making
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Lists techniques used for improving judgment.
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Level 2 Behaviors
(Light Experience)
Selects the suitable activities to follow from various competing priorities.
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Level 3 Behaviors
(Moderate Experience)
Leverages experience in collecting information and analyzing relevant data.
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Level 4 Behaviors
(Extensive Experience)
Utilizes logical and emotional thinking to generate a long-term solution.
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Level 5 Behaviors
(Mastery)
Monitors execution of decisions to ensure consistency with the original intention.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
Summary of Employee Relations Manager skills and competencies
There are 0 hard skills for Employee Relations Manager.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
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